Wirecard’s German parent company filed for insolvency earlier this week after the arrest of their former CEO and the disappearance of nearly €2 Billion from their books. Why have Pockit Accounts been Frozen? Don't get cold feet - our customers save an average of £350 by switching gas & electric. Pockit salary trends based on salaries posted anonymously by Pockit employees. Don't get cold feet - find the best deals in your area. Customer Service fast response 10/10 customer service. I no longer have confidence in POCKIT and will not use it again. Excellent service. Customer service is second to none. absolutely fantastic pockit really is… absolutely fantastic pockit really is banking re imagined. As with any institution that you store your money with, customer service is an extremely important metric to consider. Pockit, London, United Kingdom. Our customers save an average of £400 by switching gas and electric. Should you have any questions, problems or suggestions, please use our contact form. Poor Customer Service What is happening with Pockit customer service is very poor. Your accounts will continue to be managed by Pockit and there will be no change to our customer service interaction with customers, or on the way in which we work to support and help you. © 2021 Trustpilot, Inc. All rights reserved. When folded, it is the smallest and most compact stroller currently available on the market, 12" x 7" x 20" to be precise. Disgusted. It was free then they started charging monthly, but I thought the cashback would offset that. i am happy to have pockit as a pre paid card. Total sham!! With its exceptional design innovation, the lightweight gb Pockit is the world's smallest folding stroller (Guinness World Records 2014). Without even speaking to me and without any warning they stopped access to my account. I have provided every bit of information they have asked for and could possibly need and detailed information on the small amount of transfers that ever took place in the account. The most important thing for Pockit is the customer’s experience. You should be ashamed of yourselves and disgusted in yourselves because you are the scum on my shoe. It shows that they are reviewing the information. Save hundreds on your car and home insurance. ABI's complaint against Pockit, and other reviews and complaints on A Spokesman Said Sounds like a similar card. Pockit - the simple, easy current account. The value of funds currently held in your Pockit Account and available for use; Balance Limit . If you are dissatisfied with Pockit, or the level of service Pockit has provided you with, please contact us using one of the below convenient ways: Email: help@pockit.com ; Live chat: chat with us in your web account; Post: Pockit Ltd, PO Box 75178, LONDON, NW1W 9YE; When contacting us, please provide: your name; your nine-digit customer reference number For accounts with a sort code 23-32-72 Their transfer system is utter rubbish, it took 6 days for a transfer I made to reach the other account! Take them to small claims court. !When I got in contact was no body I could talk too. Find out more here. I want my account unlocked and a new card and I haven’t had one for two months. 20 min phone interview, 30 min in person interview, 1.5 hour take home test, 20 min in person final interview All interviews were with one person each. i am happy to have pockit as a pre paid card because it is easy to use and the online webchat the advisors give support and help out to people that have been struggling to get hold of someone to speak to about there pockit card i am very happy with this service and friendly staff who help other customers on the webchat Pockit should keep the online webchat as it helps other customers to speak to someone about there pockit card. Copy in financial services ombudsman. Comments, Complaints, and Compliments for Pockit Having very bad experience with my pokit account and still having no support to resolve the problem for days after several times of calling and emails, I had a problem with a dd and i spoke to a man who put it all straight for me wat a fantastic service they provided made it all easy to understand. easy to use. You toke your time checking. If your daunted visit Citizens advice. I have never had problems with transactions. Pockit Customer Services. ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? BUSINESS OPERATIONS & SITE ACCESS. In the Non-Bank Financial Service category. If you ever encounter a problem or need help with something, you can contact Pockit customer care representatives via email or telephone. See who Pockit has hired for this role. The maximum value of funds that can be held in your Pockit Account any one time. We believe that everyone deserves fair financial services that are easy to use and make money simple. Worst Customer Service Ever I have used Pockit since it started as a way to minimise my risk when shopping online as you have a limited amount actually available, great concept. The Pockit Customer Service Number is 0203 322 9170. The free alternative or geographic telephone number to call Pockit Prepaid MasterCard (linked to the premium rate phone number 020 7107 0113) is included on your calls if you ring from an inclusive landline call package and … Average salaries for Pockit Customer Service Agent: [salary]. *standard landline call charges apply. I have two POCKIT cards, ones mine and the second for PIN MONEY. I hope it can be faster in this aspect, so I can recommend many friends to use it, They have locked my account I still have money in the account it’s family money and no one helps and I try contacting this company everyday. You can call Pockit at phone number, write an email, fill out a contact form on their website www.pockit.com, or write a letter to Pockit Ltd, Basepoint Business Centre, Riverside Court, Beaufort Park, Chepstow, Wales, NP16 5UH, United Kingdom. This is one of the main selling points from challenger banks, as they recognize the frustrations that customers often have when dealing with the traditional banking space. 'Yes ', your account will be permanently deleted Pockit, the Chepstow based company founded 2014... A harassing amount of emails with very little response want my account abroad,,. Job seeking activity is only visible to you 23-32-72 Pockit Customer services everyone deserves fair financial services that are to. Bank, CAUSING me STRESS and inconveniences made to reach the other account that. Have been with Pockit Customer care representatives via email or telephone complain Wirecard. Ve had to with very little response create a new one it again happy... 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